Aetna has a slightly higher-than-average level of complaints filed about health insurance with state regulators. But it also has some health plans that earned high marks by the National Committee for Quality Assurance for quality of care, customer satisfaction and improvement efforts.
Aetna offers health maintenance organization (HMO) and exclusive provider organization (EPO) plans on the health insurance marketplace. If you purchase an Aetna CVS Health plan, you can get price breaks on CVS MinuteClinic services and a 20% discount on CVS brand health care products.
Aetna’s Affordable Care Act plans are available in 12 states—Arizona (Banner Aetna), California, Delaware, Florida, Georgia, Illinois, Missouri, Nevada, New Jersey, North Carolina, Texas and Virginia.
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