Both ClickUp and monday.com have per-seat/member pricing. This means you’ll pay more the more people you have on your team, and it can be cost-prohibitive if you have a lot of users compared to flat-rate pricing. However, both offer free plans with robust components smaller operations can find beneficial. Enterprise plans are available with both software options, too, but require speaking with a sales team for pricing.
Each of ClickUp’s plans, including its free one, offers native time tracking. Users need a Pro or Enterprise plan for time tracking with monday.com. Another notable benefit of ClickUp is its real-time chat, allowing you to connect with team members in-app. This feature is available on all plans, although the free plan only allows you to use chat view 100 times.
One of the biggest issues with ClickUp is its limited-use features. For example, the free plan advertises smart notifications, milestones, custom exporting, sprint points, goals, email and proofing. However, many of these features only allow you to use them 100 times. Once you meet that limit, you need to upgrade to a higher plan if you want to continue to use that feature. Even some of the paid plans have limits, though. This is one of the biggest complaints we’ve seen in user reviews.
The only notable limited-use features with monday.com are integrations and automations. For example, its Standard plan limits these to 250 actions per month. Its Pro plan limits these to 25,000 actions per month. All of ClickUp’s paid plans allow for unlimited storage, whereas monday.com puts a cap on storage for every plan.
The most glaring issue for monday.com is its privacy—only the Pro plan keeps private boards and docs. Integrations are also only available on Standard plans and above. ClickUp offers more than 50 native integrations with every plan.
A unique feature of ClickUp is the ability to record video in-app. This is available for unlimited use with each of its plans—including the Free plan. A team might use this to quickly explain a concept to other team members within a task via screenshot, so they know how to handle it once assigned to them. It’s important to note guests can’t record videos, and these clips contribute to the storage limit. Recording is only available via Chrome and Firefox—not via the mobile app.
monday.com doesn’t offer email, whereas ClickUp does. All paid plans provide at least one free account per workspace, and you can pay $2 per month per additional account.