Shopify Vs. Etsy – Forbes Advisor


Free Trials and Plans

Shopify offers a 14-day free trial. After that, you’ll need to pay a minimum of $29 per month for the base plan, which many store owners find more than sufficient. Multichannel retailers might prefer the $79 per month option. Stores requiring advanced reporting can benefit from its $299 per month plan. If you have an existing blog or website and simply want to add a way to collect credit card payments for orders, you can get Shopify Lite for $9 per month.

Etsy offers a 30-day free trial of its Etsy Plus plan, which gives 15 listing credits and $5 in ad spend per month. After the trial, you’ll pay $10 per month. This also includes discounts, customer restock requests and more banner options.

Fees

Transaction fees for online sales with Shopify start at 2.4% plus 30 cents and get slightly more expensive with the lower-priced plans. Because Etsy doesn’t charge a monthly fee, unless paying for the Plus plan, you’re going to pay more fees on a per-sale basis. These fees are so numerous third parties have come up with calculators for sellers to calculate profit.

First, you pay 20 cents per product upload to make it available in your store. If you renew this listing after four months using auto-renew, you pay the 20 cents again. Let’s say you have multiple quantities of the same item. If you sell one, you pay 20 cents again to keep the listing active. You won’t pay a fee for editing the listing, though.

For each Etsy sale, you pay a transaction fee of 5% of your listing price, besides the amount you charge for shipping and adding gift wrap. Payment processing fees are 3% plus 25 cents per transaction for United States-based sellers. Currency fees apply if Etsy needs to convert foreign denominations into U.S. dollars.

Customer Support

Shopify sellers can access customer support 24/7 via chat, email and phone. While Etsy advertises this as well, you must select a phone-based problem within its customer service tree in order to get a phone number. Most questions will make you email and wait for a response in two to five business days.

Storefront Design

While Shopify lets you create your own storefront with drag-and-drop design tools, Etsy is simply a marketplace. However, Etsy Pattern is a way to create your own website working in conjunction with your Etsy Shop.

With both platforms, sellers have access to standard templates to use for their policies and procedures. This is a benefit for sellers who don’t know how to articulate shop policies or those who don’t know what their policies should be.



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