The major difference between WooCommerce and Magento is the planned scale of your e-commerce operations. WooCommerce is great in terms of simplicity and availability: it works with WordPress so it is already great for a ton of websites on the Internet. Magento is more powerful in terms of e-commerce-specific operations, so if you’re building a larger e-commerce business, Magento might be a more successful but more expensive option.
When you’re looking into an e-commerce platform, making sure you have support and information is tantamount.
WooCommerce doesn’t have dedicated live chat or customer support. It does have WooCommerce Documentation, but you’ll have to interpret this advice for your own store. If you’re already familiar with WordPress, this might not be a problem. However, you should be aware of this learning curve for employees as well.
Magento’s Community plan is also open source like WooCommerce and has advice and questions on the community forum. For the paid premium plans, Magento provides client support over phone and email.
WooCommerce and Magento, now known as Adobe Commerce, serve different customers. You should use WooCommerce if you want to start selling e-commerce in addition to your business operations and need a simple place to host products and checkout. For Magento, you might be building a larger business with a ton of products, and Adobe is the better option for hosting a larger e-commerce operation.